Workspace Message Manager Page Description

The Workspace Message Manager page allows administrators to manage text filters and keywords for incoming messages. This ensures that certain words or phrases are either blocked or trigger notifications, enhancing control over messaging content and responses. Here’s a detailed breakdown of the elements on the Message Manager page:

Filtering: Campaign Text Filters

1. Campaign Text Filters:
   • Description: This section allows you to include words or phrases that you do not want users to include in their messages. If a match is detected, the user will not be allowed to send the campaign.
   • Current Filters: Displays the list of words or phrases that are currently being filtered.
   • Remove Button: Button to remove a word or phrase from the filter list.
   • Input Field: Text box to enter a new word or phrase to be filtered (max 128 characters).
   • Add Button: A blue button to add the entered word or phrase to the filter list.

Keywords: Incoming Message Keywords

2. Incoming Message Keywords:
   • Description: This section allows you to add and remove incoming message keywords and set up notifications when incoming messages contain specific keywords.
   • Current Keywords: Displays the list of keywords that are currently being monitored for incoming messages.
   • Add Button: A blue button to add a new keyword to the monitoring list.
   • Email Notification Toggle: Toggle to enable or disable email notifications to the admin when incoming messages contain the specified keywords.
   • Input Field: Text box to enter a new keyword or phrase to be monitored (max 128 characters).

This Message Manager page is designed to provide administrators with robust tools to filter outgoing campaign content and monitor incoming message keywords, ensuring better control and compliance with communication standards.