Workspace Logs

The Workspace Logs page provides a detailed record of all significant actions and events within the workspace. These logs help track user activities and system events for monitoring and troubleshooting purposes. Below is a description of the key elements and functionalities available on this page:

Elements of the Workspace Logs Page

1. Log Entries Table:

   • Type: This column indicates the category of the log entry (e.g., Campaign Log, Channel Log).
   • Details: Provides a description of the event or action that took place, including the user who performed the action and specifics about what was done (e.g., campaign creation, channel claim).
   • Time: The timestamp indicating when the event or action occurred.

2. Filter Dropdown:

   • Located at the top right corner, this dropdown allows users to filter the logs based on different categories:
     • All: Displays all log entries.
     • Call: Filters to show only call-related logs.
     • Campaign: Filters to show only campaign-related logs.
     • Channel: Filters to show only channel-related logs.

Usage

• Monitoring User Activities: The logs provide visibility into the activities of different users, helping administrators ensure that actions within the workspace are authorized and trackable.
• Troubleshooting Issues: When issues arise, such as problems with campaigns or channels, the logs can be reviewed to identify when and by whom changes were made, aiding in diagnosing the root cause.
• Compliance and Auditing: Keeping a record of all significant events helps in maintaining compliance with internal policies and external regulations, providing an audit trail for any necessary reviews.

The Workspace Logs page is an essential tool for maintaining transparency, accountability, and operational efficiency within the workspace.