Workspace Settings Page Description

The Workspace Settings page allows administrators to configure various aspects of their workspace, including user permissions, messaging restrictions, and security settings. Here’s a detailed breakdown of the elements on the Workspace Settings page:

Workspace Settings

1. Allow Seniors to Create Subscriber Lists

   • Toggle to allow senior users to create and manage subscriber lists.

2. Shortlist Max Size

   • Input field to set the maximum number of contacts users can have in their shortlist. Setting this to zero disables the feature.

3. Shortlist Decay (in hours)

   • Input field to set the duration after which a contact's last touch before it decays in the shortlist.

4. Filter Against Shortlists

   • Toggle to enable filtering against existing contacts on shortlists.

5. Disable Claims

   • Toggle to disable claims, distributing channels evenly between users.

6. Disallow Idle Users w/ Disabled Claims

   • Toggle to set users to idle after 30 minutes of inactivity.

Security Settings

1. Hide Contacts

   • Toggle to hide contacts from seniors, preventing them from viewing or interacting with the contacts.

2. Allow Seniors to Edit Users

   • Toggle to allow senior users to view and edit the workspace's users.

3. Enable Two-Factor Phone Authentication

   • Toggle to enforce two-factor authentication for all users logging into their accounts.

Email Notifications

1. Notify User

   • Toggle to send a daily email to the user at 12 PM and 6 PM.

2. Notify Admin

   • Toggle to send a daily email to the admin at 12 PM and 6 PM.

Message Time Restrictions (EST)

1. Open Time Restriction

   • Set the time before which messages won’t be sent in the morning.

2. Close Time Restriction

   • Set the time after which messages won’t be sent in the evening.

Manage Messaging

1. Message Segment Limit

   • Set the maximum segments for user messages in the workspace.

2. Manual Blast Number Limit

   • Set the maximum number of users that can be sent in a manual blast.

3. Initial Cooldown

   • Configure cooldown periods for manual blasts between multiple users.

4. Cooldown Time Limit

   • Set a time limit for user exclusivity on replies after a customer response.

5. Channel Locking

   • Toggle to enable or disable the ability for users to lock channels.

6. Segment Budgeting

   • Toggle to enable segment budgeting and set a budget for each user on their user page.

7. Shortlink Custom Domain

   • Input field to enter a custom domain for shortlinks, which must be registered and set up correctly with DNS records.

Manage Claims Filtering

1. Auto-Archive Filtered

   • Toggle to automatically archive messages that match filtered dictionary terms.

2. Auto Stop Setting

   • Configure actions for stop and unsubscribe messages.

3. Manage Filtered Entries

   • Add and manage entries to filter messages containing specific phrases.

4. Manage Unsubscribe Entries

   • Add and manage unsubscribe entries to stop contacts from receiving messages containing specific phrases.

Call Forwarding

1. Anonymous Call Blocking

   • Toggle to immediately hang up on anonymous calls.

2. Auto-Response on Missed Calls

   • Toggle to auto-respond to missed forwarded calls.

Message Images

1. Allow Outcoming Images
   • Toggle to enable or disable the ability for users to send images to contacts.

Meta Data

1. Users Edit/Add Meta Data
   • Toggle to allow users with permission to edit or add metadata to contacts.

Block Contacts

1. Users Block Contacts
   • Toggle to allow users to block contacts in messages.
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This Workspace Settings page is designed to provide administrators with comprehensive control over various aspects of the workspace, enhancing the management and security of user interactions and data.